How to add a CNAME to your Godaddy hosted domain?


1. Let's log in to your GoDaddy Account and move to "My products".


2. Click a "DNS" button next to see your registered domain.

3. Now, current DNS records appear. If you have an existing A and CNAME records you need to change those value by clicking on pencil icons and recreate them as below: 

A record: 174.129.25.170
In the Host field put a domain to which the A record applies.
Enter here your root domain without the "www" - e.g. "mylanding.com".


CNAME record:
cname.landingi.com
In the Host field put the subdomain to which the CNAME applies (for example, you'd enter "subdomain" if you're using a subdomain "subdomain.mylanding.com").
If you're using the root domain, enter "www".

ROOT DOMAIN

SUBDOMAIN

4. If you do not have existing records you need to create them by clicking "Add" button with a values from above.

5. Additionally, if there are any errors when you try to save your zone file, GoDaddy will show a message explaining the errors.
You'll usually see this if you're trying to create a CNAME record for a subdomain (host) that already has an existing A record.
More often than not, it's when you try to create a CNAME record for your "www" subdomain.

To fix this up, delete the A Record for your "www" subdomain then create the CNAME record as outlined above.


If you've followed these steps an still experiencing difficulties with your custom domain, take a screenshot of your current DNS setup and contact us at support@landingi.com or via chat  😉.

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