How to add a CNAME to your Godaddy hosted domain?

1. Let's log in to your GoDaddy Account and move to "My products".

2. Click a "DNS" button next to see your registered domain.

3. Now, current DNS records appear. If you have an existing A and CNAME records you need to change those value by clicking on pencil icons and recreate them as below: 

A record:
In the Host field put a domain to which the A record applies.
Enter here your root domain without the "www" - e.g. "".

CNAME record:
In the Host field put the subdomain to which the CNAME applies (for example, you'd enter "subdomain" if you're using a subdomain "").
If you're using the root domain, enter "www".



4. If you do not have existing records you need to create them by clicking "Add" button with a values from above.

5. Additionally, if there are any errors when you try to save your zone file, GoDaddy will show a message explaining the errors.
You'll usually see this if you're trying to create a CNAME record for a subdomain (host) that already has an existing A record.
More often than not, it's when you try to create a CNAME record for your "www" subdomain.

To fix this up, delete the A Record for your "www" subdomain then create the CNAME record as outlined above.

If you've followed these steps an still experiencing difficulties with your custom domain, take a screenshot of your current DNS setup and contact us at or via chat  😉.

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